Política de envío

Thank you for shopping with infinityfindz! We are committed to providing you with high-quality skincare products and a smooth shopping experience. Please review our shipping policy below:

Processing Time:

  • All orders are processed within [5-7 business days].
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email once your order has been processed and shipped.

Shipping Rates:

  • Standard shipping: [$15] 

Delivery Time:

  • Standard shipping typically takes [5-7 business days] for delivery, depending on your location.

Shipping Locations:

  • We currently ship World Wide
  • If you are located outside of our shipping zones, please contact us at  leonsusuri22@gmail.com to inquire about international shipping.

Order Tracking:

  • Once your order has shipped, you will receive an email with tracking information to follow your package’s progress.
  • You can also track your order directly through your Shopify account.

Lost or Damaged Packages:

  • We take great care to ensure that your products are packaged securely. If your package is lost or damaged during transit, please contact our customer support team at  leonsusuri22@gmail.com within [15 days] of receiving your order.
  • We will assist in resolving the issue and offer a replacement or refund where applicable.

Address Issues:

  • Please ensure your shipping address is correct at checkout. We are not responsible for delays or issues caused by incorrect address information. If you notice an error, contact us immediately at +38349292796  to make adjustments before your order is processed.

Customs & Duties (for international orders):

  • For international orders, you may be subject to customs duties or taxes. These charges are the responsibility of the customer, and we recommend checking with your local customs office for more information on potential charges.

If you have any questions or concerns, feel free to contact our customer support team at  leonsusuri22@gmail.com We're here to help!